Legal Office Services Supervisor

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Legal Office Services Supervisor
Miami, FL (Onsite)
8:30 AM- 5:30 PM
3 months Contract (Temp to perm)

Responsibilities

• Supervise site operations and serve as the primary point of contact for customers, including executive-level legal staff.
• Handle highly confidential, time-sensitive legal documents; ensure quality, accuracy, and compliance with deadlines.
• Perform document specialist/operations tasks, including scheduling equipment, labor, and supplies for offsite trials.
• Provide training on workflow and machine operations as needed.
• Ensure payroll accuracy by overseeing and correcting time clock punches.
• Maintain efficient workflow, holding staff accountable for productivity, quality, and deadlines.
• Facilitate resolution of pricing, orders-in, and invoicing issues.
• Complete site reports, month-end management reports, and support financial processes (P&L, profit and loss, cost control).
• Implement and manage RICOH Service Excellence methodology.
• Understand legal firm processes including charge-back systems, closing binders, depositions, and court system procedures.
• Achieve shift profitability by effectively supervising labor, materials, and supplies.

Requirements

• High school diploma or GED.
• Minimum 2 years' experience in a related field; 2+ years in the legal industry strongly preferred.
• Experience supervising staff, setting goals, and delivering training.
• Experience operating advanced office equipment and performing complex jobs.
• Strong organizational, technical, and communication skills.
• Ability to lift up to 50 lbs.
• Familiarity with charge-back systems (Copitrak, Equitrak).
• Ability to manage sensitive documents accurately under tight deadlines.
• Knowledge of legal processes and law firm hierarchy.
• Ability to remain updated on current technology and trends.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.